Newsletter #19 - July 14, 2009

ActiveCaptain Rocks!


In This Issue:

- The New Web Site is Up
- ActiveCaptain Rocks!
- Use Your Points at the ActiveCaptain Store
- Amnesty for ActiveCaptain Mobile Upgrades



The New Web Site is Up
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The new ActiveCaptain web site is up and running. We hope you like the new look and find it even easier to access the features you want. We've rearranged the home page making it more obvious how to get to our articles, the store, and, of course, the Interactive Guidebook. If you experience any problems with the new site please let us know.

Note: For the web site to display properly in Internet Explorer, you must be using version 7 or later. If you are using version 6 or earlier, it really is time to upgrade - it's free.



ActiveCaptain Rocks!
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We love hearing about the experiences of people using our web site. Captain Dean Wiley recently emailed us about his stay at the Grand Harbor Marina in Counce, Tennessee. Chip Lucas, the manager at Grand Harbor, has been a strong supporter of ActiveCaptain. He has told us he regularly checks reviews for his marina to find out what they're doing right and where they can improve. He really understands the notion of customer service. Here's what Captain Wiley described:

"We would like to tell you how much we used and relied upon ActiveCaptain during our recent run up the Tombigbee to Kentucky Lake. It was the best planning tool onboard.... As an anecdotal example of ActiveCaptain's reach:

We pulled into Grand Harbor Marina at the junction of the Tombigbee and Tennessee Rivers and received super service. I went online and gave them a good review on ActiveCaptain. Within a couple of hours we had three smiling dock attendants knocking on the boat, bringing us coffee mugs to thank us for the nice write-up. You guys rock! Happy cruising."

Cruisers and marinas working together can make all of our cruising experiences better. So write those reviews and wear your ActiveCaptain hat. It will make a difference!



Use Your Points at the ActiveCaptain Store
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Your response to the free samples and awards for accumulating ActiveCaptain points has been fantastic. There are new free items coming next week so stay tuned and keep earning those points. Today we're making available another great way you can use your ActiveCaptain points.

We are excited to announce the opening of the ActiveCaptain store. We have been able to leverage the power of our over 10,000 users to obtain discounts on a variety of marine products. Check out our prices and you'll see they are some of the lowest on the Internet. Use your ActiveCaptain points and they're even lower. Log in with 100 or more accumulated points and you will receive even deeper discounts. Click on "Learn more" under "Earn Points" on the ActiveCaptain home page for full details:
http://www.activecaptain.com/points.php

The store is beginning with just a few categories but will be continually expanding. So let us know what products you need most. Check out the store when you're searching for those marine items - you'll save money and help support the web site so we can continue to help you:
http://www.activecaptain.com/store/index.php



Amnesty for ActiveCaptain Mobile Upgrades
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Many of you have purchased ActiveCaptain Mobile for your Palm or Windows Mobile devices. Often you purchase a single region for only $19.95 and then find you love it so much you wish you'd purchased the whole bundle of regions for only $49.95. What most of you don't know is that we allow you to upgrade from a single region to the full bundle within the first 30 days without penalty - purchase the bundle and we'll refund the region price.

Since we have done a very poor job of making this known we are implementing an "Upgrade Amnesty." From now until we leave on our cruise on August 21st, any ActiveCaptain Mobile user who purchased a single region can receive a refund of the region price when they purchase the full bundle. Simply purchase the bundle and then email Karen (karen@activecaptain.com) and you'll get a refund for the $19.95 region. It's a great deal!



Thanks to you we have the largest collection of marina and anchorage reviews on the web, or anywhere else! Keep adding those reviews and anchorages. And follow our blog as we get ready to leave for our next cruise!
http://www.takingpaws.blogspot.com/


==================================
Karen and Jeffrey Siegel
aCappella
Castine, Maine

www.activecaptain.com
The Interactive Cruising Guidebook

2010-07-21	#35 - My Card, messaging, and more...
2010-06-29	#34 - New ActiveCaptain award...
2010-06-02	#33 - MaxSea Time Zero v1.9 Released
2010-05-18	#32 - ActiveCaptain loves the iPhone/iPad
2010-04-27	#31 - Coastal Explorer Now Available
2010-04-14	#30 - ActiveCaptain Loves Coastal Explorer
2010-03-16	#29 - ActiveCaptain Co-Ops - This is big...
2010-02-23	#28 - ActiveCaptain "X" is now live
2010-02-15	#27 - ActiveCaptain Loves MaxSea/Furuno
2010-01-19	#26 - ActiveCaptain 2010
2009-12-10	#25 - ActiveCaptain X goes beta
2009-11-17	#24 - Quick Lists
2009-10-20	#23 - A fresh look at the iPhone
2009-09-22	#22 - Are we the wave of the future?
2009-08-19	#21 - ActiveCaptain Sets Sail
2009-07-21	#20 - Rescue Tape for 150 Points
2009-07-14	#19 - ActiveCaptain Rocks!
2009-07-01	#18 - ActiveCaptain Gets a Facelift
2009-06-02	#17 - Another ActiveCaptain award!
2009-05-19	#16 - Hats off to you!
2009-05-06	#15 - Twitter, New PodCast, and more
2009-03-17	#14 - Using phones in the Bahamas
2009-03-03	#13 - The best fuel prices
2009-01-28	#12 - SAIL innovation award
2009-01-05	#11 - Power accessories article
2008-12-02	#10 - Bluetooth headsets article
2008-10-28	#9 - The next wave
2008-09-13	#8 - ActiveCaptain Mobile news
2008-06-15	#7 - Mad Mariner
2008-03-12	#6 - ActiveCaptain Mobile
2008-01-21	#5 - Inlets
2007-09-19	#4 - Boat ramps
2007-07-09	#3 - Local knowledge released
2007-04-14	#2 - Global support
2007-02-11	#1 - Anchorages released

Support the ActiveCaptain web site by supporting the ActiveCaptain store. Find great prices on navigation software like MaxSea Time Zero and Coastal Explorer.

We guarantee that you'll always receive the lowest price on the products we sell.